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DAR AL RIYADH INSIGHT #23

Insight #23 Stakeholder Management in Large Complex Programs – Six Step Process

Dar Al Riyadh Insights reflects the knowledge and experience of our Board, executives and staff in leading and providing PMC, design and construction management services. Dar Al Riyadh believes in the importance of broadly sharing knowledge with our clients and staff to improve project outcomes for the benefit of the Kingdom of Saudi Arabia.

We may view stakeholder management as consisting of six principal steps. These steps include:

• Step 1 - Stakeholder Identification
• Step 2 - Stakeholder Mapping
• Step 3 - Stakeholder Issues
• Step 4 - Stakeholder Objectives
• Step 5 - Stakeholder Engagement
• Step 6 - Stakeholder Management

Apportionment of responsibilities between the owner organization (including his PMO), the program manager and project contractors will vary but the following table provides a typical apportionment of responsibilities between the owner/program manager and the project contractors.

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